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COVID 19 and Service at FCATB

May 29, 2020

Drop Box

Taxpayers may drop off tax returns and associated documentation and other correspondence in our drop box provided outside of our entry.  If you wish to make a cash payment, please DO NOT utilize the drop box for remittance and use the Drive-Thru or counter instead.

Drive-Thru Service*

Taxpayers may utilize the drive-thru at the right side of the building as you face the building from 8:00am - 4:00pm, Monday - Friday.

Counter Service*

Beginning May 29, 2020 until further notice, the Franklin County Area Tax Bureau will provide counter service to the general public as follows:

Day Open   Close
Monday: 8:00am - 3:00pm
Tuesday: 9:00am - 3:00pm
Wednesday: 8:00am - 3:00pm
Thursday 8:00am - 3:00pm
Friday: 8:00am - 3:00pm

At-Risk Population:  Beginning May 29, 2020 until further notice, the Franklin County Area Tax Bureau will provide counter service to the at-risk population on Tuesdays from 8:00am - 9:00am.*

* FCATB is closed Saturdays, Sundays, and Holidays.

To allow for social distancing, a maximum of three customers will be allowed in the lobby area at one time.  Two persons may receive counter service at either one of the outer two counter stations and one person may wait in the designated area in the lobby.  The middle counter station will not be used for counter service.

While waiting for or receiving counter service, please adhere to the following:

  • wear a mask unless exempt by law
  • maintain a distance of at least 6 feet from other individuals
  • cover coughs or sneezes with a sleeve or elbow

Due to the coronavirus pandemic and consistent with action taken by the IRS and PA DOR, the Bureau will waive late filing fees on any individual taxpayer who fails to file his or her 2019 local earned income tax return by the April 15 deadline, so long as the individual files on or before July 15, 2020.

The Bureau will also waive penalties and interest on 2019 individual income tax payments through the new federal and state deadline of July 15, 2020.  This extension applies to both final 2019 tax returns and payments, and estimated payments for the first quarter of 2020.

If you have any questions, please call the office.

Serving Franklin County taxpayers since 1975!
443 Stanley Avenue Chambersburg, PA 17201
Phone: (717) 263 5141 Fax: (717) 263-4563


Office Hours 8am - 4:00pm
Monday—Friday


Franklin County Area Tax Bureau is a jointly operated local government tax collection agency located in Chambersburg Pennsylvania. The tax office was formed in 1975 to provide cost savings and efficiency in collecting local earned income and local services taxes. We have grown from our original 1975 membership of one school district and four municipalities to the current membership of five school districts and twenty municipalities.

The purpose of this website is to provide information regarding the local earned income tax and local services tax. We've provided a number of resources here to help you resolve problems, suggest improvements and learn about Pennsylvania’s local taxes.

Please visit this site often as it is in its initial stages of development and we look forward to continuing to enhance the site and help you get the answers you need to fulfill your local tax obligations as painlessly as possible.